Privacy Policy

Introduction

Fresno Valley Tech, LLC (“we,” “our,” “us”) respects your privacy. This policy explains what we collect on this website and how we use it.

Information we collect

When you book a call through our scheduling provider (Cal.com), we receive your name, email address, and the information you provide about your company and needs. We do not collect anything else through this website; we don't run our own contact forms or accounts.

If we send you a client intake link, the answers you enter (such as your name, company, email, phone, and project details) are collected and stored by Typeform on our behalf. Details we pre-fill in that link are not sent to our servers: they come after the "#" in the link, which browsers do not send to us, and the page removes them from the address bar once it has read them. They are passed only to Typeform, with the form, and stored with your answers. To check an intake link is ours, our server asks Typeform for the form's public definition using only the form id; none of your details are included. We keep intake responses for the length of our engagement and as our client agreement provides, and delete them on request.

How we use it

• Respond to inquiries
• Prepare for and conduct scheduled calls
• Maintain records of business communications

Third-party services

Cal.com (scheduling; their privacy policy governs data you enter in the booking flow)

Typeform (client intake forms; their privacy policy and data-processing terms govern the answers you enter in an intake form)

Cloudflare (website hosting, security, and performance; may process technical data like IP addresses to serve and protect the site)

Datadog (error monitoring; US-based, processed in the United States (US3 region))

Cloudflare Web Analytics (privacy-focused page view statistics; operated by Cloudflare, Inc., United States)

Cookies & tracking

This site uses strictly-necessary cookies set by our infrastructure and scheduling and form providers (Cloudflare, Cal.com, and Typeform), plus optional analytics and error-reporting cookies that only activate after you explicitly consent via the cookie banner at the bottom of the page. For full details, see our Cookie Policy. Cloudflare Web Analytics sets no cookies.

You can manage or withdraw your cookie preferences at any time using the consent banner, or the toggle on our Cookie Policy page.

Analytics

With your consent, we use Google Analytics 4, a service provided by Google, to understand how visitors use our site. It collects information such as the pages you view, session length, your approximate (city-level) location, and your device and browser type, and uses this data in aggregate to help us improve our content and performance. Google processes this information on our behalf and may store it on servers outside your country, in accordance with Google's Privacy Policy and how Google uses data from sites that use its services. Our site is served through Cloudflare, our hosting and security provider, which automatically processes technical request data (such as IP addresses) to deliver and protect the site; this is not used for advertising. You can decline analytics at any time using our consent banner, and no Google Analytics data is collected unless you opt in.

Cloudflare Web Analytics

Cloudflare, which hosts this site, adds its Web Analytics beacon to our pages. It counts visits and measures how fast pages load. It records the page address (without any query string or anything after a #), the referring page, your browser and device type, page performance timings, and an approximate location that Cloudflare derives from your IP address. It sets no cookies and does not use localStorage or other storage on your device, and Cloudflare states that it does not fingerprint visitors or use this data for advertising. Because nothing is stored on your device, it is not part of the cookie banner. Cloudflare, Inc. processes this data in the United States under Cloudflare's Privacy Policy. Cloudflare keeps detailed (unsampled) data for 7 days and aggregated statistics after that.

Error logging

With your consent, our site sends reports of errors that happen in your browser to Datadog so we can find and fix problems. A report includes the error message and technical details, the page address without any query string, and your browser and device type. Datadog also receives your IP address with each report and derives your approximate location from it. Datadog sets a cookie named _dd_s_v2 to group reports from one visit, and only after you accept cookies. The visit ends after 15 minutes of inactivity, the cookie expires within 4 hours at most, and it is removed if you withdraw consent.

Our servers also send error reports to Datadog when something fails on our side. These include the error message, the route that failed, and the request address without any query string. They do not include your IP address, are not tied to your cookie choice, and are used only to keep the site working.

Error logs are kept for 15 days. Datadog processes them on our behalf in the United States, in accordance with Datadog's Privacy Policy.

Information sharing

We share contact information with service providers listed above.

We may share contact information with business partners for business or networking opportunities as we see fit.

We do not sell personal information.

Data retention

Business communications are retained as long as needed for the relationship and legal obligations. Error logs are retained for 15 days.

Your choices

Email us to ask what we hold about you or to request deletion.

Changes

We may update this policy. The date above reflects the latest revision.